Cengage Group is seeking a Customer Support Specialist to provide assistance with our digital solutions mainly while working from home. You will troubleshoot technical issues and communicate effectively with customers, ensuring clear and accurate directions. The role requires a high school diploma, analytical problem-solving skills, and the ability to work independently. Benefits include vacation accrual, healthcare coverage from day one, and a 401K plan with employer match. #J-18808-Ljbffr
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