Job Description

Special Assets Administrative Support Specialist I

United Community is looking for a Special Assets Administrative Support Specialist I to support and perform administrative duties relating to Special Assets Management. Play an active role in the department to minimize loss to the bank.

What You'll Do

1. Assist with various projects and maintain records on departmental trends.
2. Provide administrative support to Special Assets Management personnel.
3. Handle incoming inquiries related to Special Assets Management with minimal supervision.
4. Maintain files on property taxes and communicate with tax service providers.
5. Review and prepare invoices for payment; review and pay property taxes.
6. Compile and maintain information on spreadsheets regarding unpaid taxes, appraisal orders, etc.
7. Maintain past due queues and transfer loans into Special Assets Management, including coding systems.
8. Correspond with various departments for loan booking and transfers.
9. Order supplies for the department.
10. Order flood certifications, title updates, and appraisals on Special Asset loans.
11. Book closing packages and loan payments.
12. Research taxes, deed information, property records, and other real estate-related data online.
13. Serve as backup for Loss Mitigation support specialist administrative duties.

Requirements For Success

Required Skills/Experience/Education:

• High school diploma or equivalent.
• Minimum of 3 years' experience in a credit-related position preferred.
• Good telephone and customer service skills.
• Strong communication and public relations skills.
• Proficient in Microsoft Excel, Word, PowerPoint, and Access.
• Ability to operate standard office equipment.
• Detail-oriented with strong documentation knowledge.
• General knowledge of legal documentation and real estate document perfection.
• Solid understanding of financial institution policies and procedures.
• Ability to multitask and meet deadlines.
• Ability to learn Navigator, Director, Shaw, and other operating systems used by Special Assets Management and Loss Mitigation.
• Completion of all required compliance training, including Bank Secrecy Act/anti-money laundering training.

Preferred Skills/Experience/Education:

• Strong documentation knowledge.
• Familiarity with real estate and legal documentation processes.

Conditions Of Employment

• Must be able to pass a background & credit check.
• This is a full-time, on-site position.

Travel: Up to 20% travel required.

FLSA Status: Non-Exempt

Pay Range

USD $32,146.00 - USD $45,185.00 /Yr.

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