Job Description

PACER Center  Job Description  

Job  t itle: Parent Trainer and Advocate   
Department: Parent Advocacy & Training  
Supervisor: Manager of Parent Training and Advocacy  
Status: Full-time, salaried monthly, exempt status  
Salary: $45 ,000-$55 ,000 

Position  a vailable: As soon as possible  

PACER Center is a nonprofit organization dedicated to supporting families of children and young adults with disabilities through parent training and advocacy, assistive technology, and social inclusion programs. Established in 1977, PACER employs approximately 50 staff and helps thousands of families annually access services for their children by providing individualized support, training, and information services, as well as extensive online resources.  

Role  s ummary   

The Parent Trainer and Advocate  provides direct support to parents, caregivers, and families in navigating special education and the  Ind ividualiz ed E d ucati on  Progr am ( IEP )process, helping them understand their rights and responsibilities through resources and guidance.  

Responsibilities and  r oles  

• Provide   virtual , telephone, e-mail  and in- person  assistance (information and guidance) to parents  regarding special education procedures  for school-age children with disabilities  and community-based services for young adults  

• Develop and present training online and in-person throughout the state for  families  and   professionals   on special education, family engagement, and related topics ; Create new and  adapt existing materials  

• Develop connections and partnerships with schools, parent groups, and organizations in communities serving parents and families of  students with disabilities  

• Conduct outreach to  families   for PACER services  

• Develop written and video special education resources, including research, writing, recording, and reviewing  

• Collaborate with team members on continuous improvement efforts to enhance department’s services to families  

• Maintain  timely and  accurate database records of contacts and work performed  

• Other activities as assigned  

Required  s kills  

• Ability to work well with others and interest in relating to parents of children with disabilities  

• Exceptional interpersonal and rapport-building skills  

• Great active listening skills  

• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, SharePoint, OneDrive) and database entry  

• Proficient in Zoom for webinars  

• Ability to work with diverse populations  

• Excellent organizational skills and ability to meet deadlines  

• Ability to keep  accurate records and collect data for evaluation purposes  

• Ability to provide own transportation and flexibility to travel throughout state of Minnesota  

• Flexibility to work occasional evening and weekend hours  

Preferred  b ackground and  e xperience  

• Bilingual (Spanish or Somali speaking) preferred  

• Experience in public speaking and training  

• Experience  assisting others on the telephone, virtual calls, and over e-mail  

• Experience working with individuals in a guidance role  

• Experience in community, human, or social services, or general education  

• Knowledge of laws and rules related to the education of children with disabilities, ages 0 to 22 

• Knowledge of community-based services for youth who have  graduated from high school and completed special education services  

• College degree or equivalent background gained through training or work experience  

Physical  r equirements  

• Prolonged periods working on a computer  

Additional   i nformation  

• Parents of children with disabilities and  individuals with disabilities are encouraged to apply  

• PACER is committed to building a n inclusive workplace and encourages individuals from all backgrounds to apply  

• PACER staff work in a hybrid (remote and in-office) model  

• Salary will be based on experience and qualifications  

To apply, send  a cover letter and resume via  

• Email:  careers@PACER.org , or  

• Mail: Recruitment Director | PACER Center | 8161 Normandale Blvd | Minneapolis, MN 55437 

Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status  with regard to public  assistance .  

PACER Center is an  Affirmative Action and Equal Employment Opportunity Employer.  

Posted  March 2026 

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