Job Description

Job Description

Job Description

Responsibility and Authority: Includes but is not limited to:

·       Handle daily calls from customers regarding requests for quotations and updates on the status of current jobs.

·       Assure good long-term relationships with customers through effective communication skills, meeting customer needs, and timely follow-up with questions and concerns.

·       Maintain effective communications with co-workers to keep them informed of upcoming jobs to enable scheduling.

·       Complete inquiry sheets for quotation requests and meet with management to work up a quotation.

·       Complete the quote form and send it to the customer. Create and maintain a quote folder until you receive information on acceptance/rejection.

·       Sales order entry process.

·       Obtain prints, customer information, and any other pertinent information about the job.

·       Make up a shop Job Traveler for each job. The following information is to be placed into a plastic sleeve and is to stay with the job until completion:

·       Complete shipping information. Call Freight Company to schedule a pickup time.

·       Assure all required documentation is sent with the job.

·       Completion of Job File.

·       Support the company’s other sales engineers in the field as requested.

·       Telemarketing as directed/requested.

·       Attend mandatory meetings.

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