Salary Range $20.79 - $25.99*
You Will Be:
The Restaurant Host serves Neiman Marcus customers in a warm, accommodating, and professional manner by greeting and seating customers.
What You Will Do:
Maintains presence at host stand / door to professionally and graciously greet and seat customers
Monitors server performance to ensure smooth service during the customers' dining experience
Observes proper telephone etiquette
Handles reservations through OpenTable platform (including VIPs) and any additional inquiries regarding hours of operation, specials, events, etc.
Organizes reservations, maximizes seating during operating hours, and optimizes staffing and customer traffic
Adheres to established accounting procedures for all transactions, including all authorized methods of payment and maintains knowledge of the POS system
Keeps flow of service to standards (e.g., proper seating of customers to each wait station)
Participates in daily pre-shift meetings
Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.)
Maintains cleanliness and presentability of all menus and menu covers
Maintains the highest level of hygiene standards to include, but not limited to:
Clean, pressed uniform jacket and accompanying clothing and shoes
Clean and professionally styled hair and nails, maintained to avoid food contamination risks
Adheres to posted work schedule and follows established procedures for schedule and shift changes
What You Will Bring:
High School diploma or GED preferred
Knowledge of OpenTable platform
Excellent oral and written communication skills
Ability to work autonomously
Motivated and results-driven
Ability to interact graciously with the public and handle multiple duties at the same time
Exceptional customer service and problem-solving skills
"Win together" mentality
Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
Your Life and Career at Neiman Marcus:
Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
Salary and Other Benefits:
Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
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